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Delivery methods and shipping information

Delivery

Regular delivery times and shipping costs **:

Country:Regular delivery time Post:
Shipping costs Post:
Local logistics partner:Regular delivery time DPD:
Shipping costs DPD:
Belgium:approx. 5-9 working days10,90 €Bpostapprox. 3-7 working days9,90 €
Bulgaria:approx. 6-10 working days12,90 €M&BM expressapprox. 3-6 working days33,90 €
Canada:approx. 15-25 working days25,00 €Canada PostN/AN/A
Denmark:approx. 7-11 working days12,90 €PostNordapprox. 4-6 working days9,90 €
Germany:approx. 3-7 working days5,90 €DHLapprox. 1-4 working days9,90 €
Estonia:approx. 6-10 working days12,90 €omnivaapprox. 5-7 working days38,90 €
Finland:approx. 7-11 working days12,90 €Postiapprox. 5-7 working days27,90 €
France:approx. 6-10 working days12,90 €colissimo (La Poste)approx. 4-6 working days18,90 €
Greece:approx. 9-11 working days12,90 €ELTA Hellenic Postapprox. 4-6 working days46,90 €
Ireland:approx. 6-10 working days12,90 €An Postapprox. 4-6 working days26,90 €
Italy:approx. 5-9 working days10,90 €SDA Posteitalianeapprox. 3-7 working days12,90 €
Croatia:approx. 7-11 working days12,90 €Overseas Expressapprox. 3-7 working days12,90 €
Latvia:approx. 6-10 working days12,90 €Latvijas Pastsapprox. 5-7 working days26,90 €
Lithuania:approx. 6-10 working days12,90 €approx. 5-7 working days21,90 €
Luxembourg:approx. 5-9 working days10,90 €Post Luxembourgapprox. 3-7 working days9,90 €
Malta:approx. 7-11 working days12,90 €MaltaPostapprox. 5-7 working days49,90 €
Netherlands:approx. 5-9 working days10,90 €PostNLapprox. 3-7 working days9,90 €
Austria:approx. 1-4 working days2,90 €Österreichische Postapprox. 1 working day1,90 €
Poland:approx. 5-9 working days12,90 €DHLapprox. 3-6 working days12,90 €
Portugal:approx. 7-11 working days12,90 €CTT Correios de Portugalapprox. 4-6 working days40,90 €
Romania:approx. 6-10 working days12,90 €FAN Courierapprox. 3-7 working days27,90 €
Slovakia:approx. 5-9 working days10,90 €IN TIME Cross borderapprox. 1-4 working days10,90 €
Slovenia:approx. 5-9 working days10,90 €Pošta Slovenijeapprox. 1-4 working days10,90 €
Spain:approx. 6-10 working days12,90 €Correos / Redurapprox. 4-6 working days33,90 €
Sweden:approx. 7-11 working days12,90 €PostNordapprox. 4-6 working days12,90 €
Czech Republic:approx. 5-9 working days10,90 €DHLapprox. 1-4 working days9,90 €
Hungary:approx. 6-10 working days10,90 €Express Oneapprox. 1-4 working days9,90 €
Cyprus:approx. 9-11 working days12,90 €ACS Courierapprox. 4-6 working days49,90 €

** Please note that the regular transit time is based on experience and does not constitute a binding performance promise.

* Free delivery from 30 € within Austria
The shipping from an order value of 30.00 € takes place in principle free of charge to addresses in Austria.

* Free delivery from 80 € to Germany
The shipping from an order value of 80,00 € takes place in principle free of charge to addresses in Germany.

* Free delivery from 120 € to Belgium, Czech Republic, Hungary, Italy, Luxembourg, Netherlands, Slovakia, Slovenia
Free shipping on orders over € 120.00 is in principle free of charge to addresses in Belgium, Czech Republic, Hungary, Italy, Luxembourg, Netherlands, Slovakia, Slovenia.

* Free delivery from 150 € to Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, France, Great Britain, Greece, Ireland, Latvia, Lithuania, Malta, Poland, Portugal, Romania, Spain, Sweden

Free shipping on orders over € 150.00 is in principle free of charge to addresses in Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, France, Great Britain, Greece, Ireland, Latvia, Lithuania, Malta, Poland, Portugal, Romania, Spain, Sweden.

Delivery address

Delivery is made exclusively to private or company addresses. Unfortunately, delivery to packing stations or post offices is not possible.

Shipping time and delivery time

The following applies to all products in our own central warehouse: All orders received by 2 pm (Monday to Friday) are usually handed over to our forwarding agent within 1-4 working days. The availabilities are visible on every product in real time.

The shipment can be tracked online after entering the tracking number: https://tracking.canvory.eu

Transport damage
Please check the package carefully upon receipt and inform us and the shipping service provider of any damage immediately.

Undeliverable shipments
In the event that a shipment can not be delivered, the Post will charge us a return fee of € 20.00 per shipment. In the case of incomplete or incorrect delivery address, refusal of acceptance, failure to pick-up or delivery, or similar, caused by the customer these costs will be charged to the customer and billed separately. Postage costs, return costs and any applicable COD charges are to be borne fully by the customer in this case.

Shipping and logistics partner
We ship all orders within the EU with our shipping partners, Austrian Post and DPD.